FAQ

Frequently Asked Questions (FAQs)

Welcome to Uniques of India! Find quick answers to your most common questions below.

🛍️ Orders & Shopping

Q1: How do I place an order?
A: Simply browse our Shop (https://uniquesofindia.com/shop/) page, select your favorite products, choose the size and quantity, then click ‘Add to Cart’ and proceed to checkout.

Q2: Can I modify or cancel my order after placing it?
A: Yes, you can modify or cancel your order until it has been shipped. For urgent requests, please contact us immediately at contact@uniquesofindia.com or via WhatsApp at +91-9630346117.

🚚 Shipping & Delivery

Q3: Do you offer nationwide shipping?
A: Yes, we ship across all regions of India. Orders are processed within 2–3 business days.

Q4: How long does delivery take?
A: Standard delivery time is 5–7 business days, depending on your location.

Q5: How can I track my order?
A: Once shipped, you will receive a tracking link via email or SMS. You can also check status on the [Track Your Order] page.

💳 Payments & Pricing

Q6: What payment methods do you accept?
A: We accept UPI, Credit/Debit Cards, Net Banking, and Cash on Delivery (COD) on selected products.

Q7: Is Cash on Delivery (COD) available?
A: Yes, Cash on Delivery (COD) is available for many products, depending on your location. Please check the product page to see if it’s available in your area.

👕 Products & Sizing

Q8: What sizes are available for your apparel?
A: We offer sizes ranging from S to XXL for most of our t-shirts and apparel. A detailed size chart is available on each product page to help you find the perfect fit.

Q9: What fabric do you use in your clothing?
A: Our products are made from cotton and terry cotton, ensuring comfort, durability, and quality. We use a variety of cotton fabrics, including:

– Cotton: Lightweight, soft, and breathable, perfect for everyday wear.
– French Terry Cotton: A slightly thicker cotton with soft loops inside and a smooth surface outside, ideal for sweatshirts, hoodies, and comfort wear.

We ensure all our materials are skin-friendly, breathable, and built for comfort and longevity.

🔁 Returns & Refunds

Q10: What is your return policy?
A: We offer a 7-day return/exchange policy for unused and unwashed products with original tags. For more details, visit our [Return Policy] page.

Q11: How do I request a return or exchange?
A: Contact us at [contact@uniquesofindia.com] or use the return form provided on our website within 7 days of delivery.

📞 Contact & Support

Q12: How can I reach customer support?
A: You can reach us via email at [contact@uniquesofindia.com] or through WhatsApp/phone at +91-9630346117 (Mon–Sat, 10 AM – 7 PM).

Q13: Do you take bulk or custom orders?
A: Yes! We provide custom printing and bulk order discounts. Please contact us directly for details.